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Last Updated: [01/Sept /2026]
Welcome to ShoppyZoo, a multi-tenant eCommerce and business website platform operated by Ren Global Services ("Ren Global Services", "we", "us", or "our").
This Privacy Policy explains how we collect, use, disclose, protect, and manage personal information when you visit or use the ShoppyZoo platform, website, applications, services, and related features.
By using ShoppyZoo, you acknowledge that you have read and understood this Privacy Policy.
ShoppyZoo is a multi-tenant digital platform that enables businesses, entrepreneurs, retailers, service providers, and other organizations to create and manage online stores, business websites, products, services, customers, orders, and related digital operations.
Because ShoppyZoo supports multiple independent businesses ("Tenants"), personal information may be processed by:
Ren Global Services, in connection with operating and providing the ShoppyZoo platform; and
Individual Tenants, in connection with their own stores, products, services, customers, orders, and business operations.
Depending on the circumstances and the particular processing activity, Ren Global Services or a Tenant may act as a data controller, while Ren Global Services may process information on behalf of a Tenant as a service provider or data processor.
The applicable role depends on who determines the purposes and means of the relevant processing activity.
We may collect different categories of information depending on how you use ShoppyZoo.
When you create an account, we may collect:
Name
Email address
Telephone or mobile number
Username
Password or authentication information
Account preferences
Business information
Billing information
Other information you voluntarily provide
If you register as a Tenant or business owner, we may collect information such as:
Business name
Business address
Contact details
Business category
Website/store information
Tax or registration information where required
Business logo and branding materials
Product and service information
Store configuration and preferences
When you use a ShoppyZoo-powered store, information associated with transactions may include:
Customer name
Contact information
Billing information
Shipping information
Order details
Products or services purchased
Transaction information
Refund or cancellation information
Communications relating to an order
Payment information may be processed directly by third-party payment providers. We may not store complete payment-card information unless specifically stated and lawfully supported by our technical infrastructure.
When you access ShoppyZoo, we may automatically collect certain technical information, including:
IP address
Browser type
Device type
Operating system
Approximate geographic information
Language and timezone
Referring website
Pages visited
Access times
Device identifiers
Log information
Security and diagnostic information
We may use cookies, local storage, pixels, tags, and similar technologies to:
Operate the website
Maintain login sessions
Remember preferences
Improve functionality
Understand website usage
Protect accounts and prevent abuse
Analyze performance
Support marketing activities where legally permitted
Where consent is required by applicable law, we will request consent before placing or using non-essential cookies.
We may use personal information for purposes including:
Creating and managing user accounts
Providing ShoppyZoo services
Creating and managing tenant websites or stores
Processing and managing orders
Providing customer support
Communicating with users
Processing subscriptions and billing
Maintaining platform security
Detecting fraud, abuse, or unauthorized activity
Improving our services
Troubleshooting technical problems
Providing platform notifications
Sending service-related communications
Sending marketing communications where legally permitted
Complying with applicable laws and legal obligations
Protecting our rights, property, users, and systems
Performing analytics and service improvement
Enforcing our Terms & Conditions
We will not use personal information for purposes that are incompatible with the purposes for which it was collected unless permitted or required by applicable law.
Where the GDPR applies, we may process personal information on one or more lawful bases, including:
Processing may be necessary to provide the services requested by you or to perform our contractual obligations.
We may process information when necessary to comply with applicable legal, regulatory, tax, accounting, or other obligations.
We may process information where necessary for legitimate interests, such as maintaining security, preventing fraud, improving services, protecting our business, and operating the platform, provided those interests do not override applicable individual rights.
Where required, we may process personal information based on your consent.
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that occurred before withdrawal.
Where the GDPR applies, we aim to process personal information consistently with applicable data protection principles, including:
Lawfulness, fairness, and transparency
Purpose limitation
Data minimization
Accuracy
Storage limitation
Integrity and confidentiality
Accountability
We seek to collect and process only information that is reasonably necessary for the relevant purpose.
ShoppyZoo is a multi-tenant platform.
A Tenant may independently collect and process personal information from its customers through its ShoppyZoo-powered website or store.
For example, a customer purchasing a product from a particular Tenant's store may provide information directly to that Tenant.
The Tenant may therefore have independent legal responsibilities regarding that customer's personal information, including providing appropriate privacy notices, establishing lawful processing grounds, responding to privacy requests, and complying with applicable data protection laws.
Ren Global Services may process certain information on behalf of a Tenant to provide the ShoppyZoo services.
Tenants are responsible for ensuring that the personal information they upload, collect, or process through ShoppyZoo is handled lawfully.
We may share personal information where reasonably necessary with:
ShoppyZoo service providers
Hosting and infrastructure providers
Payment service providers
Email and communication providers
Analytics providers
Security and fraud-prevention providers
Customer-support providers
Professional advisers
Legal or regulatory authorities where required
Other service providers necessary to operate the platform
We require service providers handling personal information on our behalf to provide appropriate safeguards where required by applicable law.
We do not sell personal information in exchange for money.
Payments may be processed through third-party payment providers.
Depending on the payment method selected, the payment provider may independently process certain payment information under its own privacy policy and terms.
Users should review the applicable privacy policies of the payment providers they use.
ShoppyZoo and its service providers may operate across different countries.
Where personal information is transferred internationally, we will seek to implement appropriate safeguards required by applicable data protection laws.
Where the GDPR applies, international transfers may use an applicable adequacy decision, appropriate safeguards, contractual mechanisms, or another lawful transfer mechanism where available.
We take reasonable technical and organizational measures designed to protect personal information against:
Unauthorized access
Unauthorized disclosure
Accidental loss
Destruction
Alteration
Misuse
Other unlawful processing
However, no internet-based system can be guaranteed to be completely secure.
Users are responsible for maintaining the confidentiality of their account credentials and should immediately notify us if they believe their account has been compromised.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Provide services
Maintain accounts
Complete transactions
Meet legal obligations
Resolve disputes
Enforce agreements
Maintain business and financial records
Prevent fraud and abuse
Protect our legal interests
Retention periods may vary depending on the type of information and applicable legal requirements.
When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable law.
Where the GDPR applies, you may have rights including:
You have the right to receive information about how your personal information is processed.
You may request access to personal information we hold about you.
You may request correction of inaccurate or incomplete personal information.
In certain circumstances, you may request deletion of your personal information.
In certain circumstances, you may request that processing of your personal information be restricted.
Where applicable, you may request certain personal information in a structured, commonly used, machine-readable format.
You may have the right to object to certain processing activities, including certain direct marketing activities.
Where processing is based on consent, you may withdraw consent at any time.
Where applicable, you may have rights concerning certain decisions based solely on automated processing, including profiling.
These rights are subject to applicable legal conditions and exceptions.
To submit a privacy request, contact us at:
Privacy Email: [support@shoppyzoo.com]
Company: Ren Global Services
Platform: ShoppyZoo
Address: [Street 35 Belgravia St | City/Town Penzance | State/Province/Region Cornwall | Zip/Postal Code TR18 2BL | Country United Kingdom]
Country: [UK]
Please provide enough information for us to understand and respond to your request.
We may take reasonable steps to verify your identity before completing certain requests in order to protect personal information from unauthorized disclosure.
If you believe that your personal information has been processed unlawfully, you may contact us first so that we can investigate the matter.
Where GDPR or another applicable data protection law provides you with the right to complain to a supervisory authority, you may also contact the relevant data protection authority in your country or jurisdiction.
ShoppyZoo is intended for businesses, consumers, and general users of lawful age to use the relevant services.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If a parent or legal guardian believes that a child has provided personal information to us unlawfully, they may contact us using the details provided in this Privacy Policy.
Where permitted by applicable law, we may send information about ShoppyZoo, new features, services, offers, or other relevant communications.
Where consent is required, we will obtain consent before sending marketing communications.
You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.
Service-related communications necessary for operating your account or providing services may continue even if you opt out of marketing communications.
ShoppyZoo may contain links to third-party websites, applications, payment providers, or services.
We are not responsible for the privacy practices, security, content, or policies of third-party services.
We encourage users to review the privacy policies of third-party services before providing personal information.
We may update this Privacy Policy from time to time to reflect:
Changes to our services
Changes to technology
Changes to applicable laws
Changes to our business practices
Improvements to our privacy practices
When we make material changes, we may provide an appropriate notice.
The updated version will be posted on this page with a revised "Last Updated" date.
If you have questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact:
Ren Global Services
ShoppyZoo
Email: [support@shoppyzoo.com]
Address: [Street 35 Belgravia St | City/Town Penzance | State/Province/Region Cornwall | Zip/Postal Code TR18 2BL | Country United Kingdom]
Phone: [01736 360795]
Website: [ https://www.shoppyzoo.com ]
Effective Date: [01/sept/2026 to 01/sept/2027]
Last Updated: [01/Sept /2026]
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